Sunday, January 19, 2014

Aplanando jerarqu as en el mundo corporativo

THE STORY OF THE MAN WHO'S FLATTENING THE WORLD OF CORPORATE HIERARCHIESBRIAN ROBERTSON COMPARING A MULTI-CELLED ORGANISM TO THE ORGANIZATION OF A COMPANY. Aimee Groth

At age six, Brian Robertson taught himself to code. Throughout his childhood, he devoted the equivalent of a full-time job to coding. By age 13, he started a small business teaching programming on an early online network."Eventually the network staff found out their customers really liked the online course offering, and they created a formal program and hired me to teach programming in it a few hours per week," he says. "They never found out I was 13."Now, as the co-founder of management consultancy HolacracyOne, Robertson, 35, advises companies on how to integrate Holacracy, a "self-governing" operating system without managers, job titles, and traditional hierarchy.At a recent training session in downtown Las Vegas, he told Zappos: "Most of what I'm experiencing happens in a state of anarchy. The Greek root word [anarkhos] means without rulers. Holacracy is a rule system for anarchy."He held up a small blue spiral notebook titled the Holacracy Constitution. "This is the constitution for organizations. Think about it this way: What are your favorite board games?""Monopoly, Risk," said Fred Mossler, whose longtime title at Zappos is "No Title," so he can work across a variety of departments. He was sitting at one of the circular tables at the back of the room.Robertson nodded. "When the rules make sense, you can enjoy the game." When they don't, as with traditional corporate bureaucracy, it's time to knock the pieces off the board and re-write the rules.And that's exactly what Robertson did.After dropping out of a magnet high school for science and engineering, Robertson talked his way into the Stevens Institute of Technology in New Jersey, but he didn't last long there, either. At 18, he joined aerospace company Analytical Graphics and quickly worked his way up to lead the core architecture team. Even though it was a great company to work for, he still felt stifled by the system."I was often frustrated when I sensed something that wasn't working or could be improved, only to find there wasn't much I could do with that awareness," he writes in his forthcoming book, currently titled HOLACRACY: Evolution for Organizations, to be released in a few months. "I wanted to process that sense I had into meaningful change. Yet I routinely encountered big obstacles to doing so."He briefly took a CTO position with a dot com startup, ReviewNet, before going out on his own in 2001. He founded Ternary Software with the sole purpose of finding a better way to run a company. "It was a laboratory," he says. "I set out to solve the question, 'What gets in the way of someone implementing an idea?' And more broadly, processing whatever someone senses that could be better."Robertson was attracted to agile software development, a system that responds to feedback from customers, developers and other stakeholders, and hinges on the concept of self-organizing teams. He also experimented with sociocracy and its system for setting policy through structured consensus, which he later moved away from. But it was the work of philosopher Ken Wilber, who wrote about holarchies, the term used to describe overarching systems that are made up of other self-organizing systems or entities ("holons") that he was eventually drawn to."Holarchies are a different way of structuring an entity," says Robertson. "They're the fundamental building block of reality. Holacracy is capturing a broader pattern. There's nothing sacred about what we're doing. I don't feel like we're inventing Holacracy. We're capturing it concretely in a set of rules. Self-governance is how nature scales."Although he distances himself from Wilber's spiritual devotees, he spent time with people who worked for the philosopher's non-profit, the Integral Institute. In fact, Robertson met serial entrepreneur Tom Thomison at an integral theory gathering in 2006, and together they crystalized the idea for what is now Holacracy.Ternary didn't weather the recession, but Robertson said the company accomplished what it set out to do: develop a new system for running a company. In its last few months, Ternary operated on Holacracy 1.0; now it's in version 4.0.One of the biggest differences between Holacracy and other flat management styles is that there's a constitution and a governance process that determines how meetings are run, and ultimately, defines how power is allocated through roles. Here's the article on processing tensions from the , with plain English to the right:
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